UserFeedback comes with different pricing plans that suit every WordPress user. Each license in UserFeedback comes with additional features so you can collect the best feedback from your site visitors. You can unlock more features and addons by upgrading your UserFeedback license.
Whether it is to use UserFeedback on additional websites or to access the advanced add-ons, this guide will help you upgrade your UserFeedback account.
Upgrading Your Account
1. The first thing you need to do is to log in to your UserFeedback account.
2. Then, navigate to the Downloads area.
3. Next, click the Upgrade link below your current Plan on the Downloads page of your account.
4. Next, you’ll need to choose your plan.
Depending on your current plan, you’ll be asked to choose a higher plan. All upgrades are pro-rated, meaning the upgrade cost is the difference between the price of your new license and the current license. The pricing is also pro-rated by time.
Choose the best upgrade plan that suits your needs and click the Upgrade button to complete the checkout process.
About Pro-Rated Upgrade Pricing
Here’s how the pro-rated costs are calculated:
You’ll only pay the difference: This means that if you’re upgrading from a Plus License ($49.5) to a Pro License ($99.5), the difference for a full year would be $50.
This cost is pro-rated by time: So, for example, if you only have 6 months left in your license, you’ll only pay half of the upgrade cost. So your total upgrade cost would be $25.
Since upgrade costs are pro-rated, the prices shown will be based on both your current license level and how much time is left in your current subscription. What this means that you only pay for the time you use.
Note: when it comes time to renew your annual subscription, you will be charged the regular renewal rate for your license level.
When you’ve decided which license you want, click Upgrade. This will take you to the checkout page so you can complete your purchase.
Have any further questions? Not seeing the correct pro-rated pricing? No worries! Our support team is here to assist. Please reach out to us at: Priority Support.
Completing Your License Upgrade
After the checkout process, go back to your WordPress dashboard and navigate to UserFeedback »Settings.
Now click on the Refresh Key button and you’re done.
Congrats! You’ve successfully upgraded your UserFeedback license.
